Fire & Smoke Damage Mitigation Specialists
ODR specializes in fire & smoke damage mitigation. This means we do everything possible to restore damaged structure and contents rather than replace. We are experts at removing even the most difficult and persistent smoke odors as well as providing the kind of restorative cleaning required to return property and contents to pre-loss condition.
One-Call Project Coordination
Fire & smoke damage losses often require construction services. ODR has a number of strategic partners that we’ve worked with for many years, understand and are highly experienced in terms of restoration work, have the proper insurance coverage and credentials.
When construction services are required, ODR can call in the necessary contractors and coordinate all activities. There’s no need to act as a “general contractor” when ODR is on the job.
Total Claim Accountability
Total Claim Accountability means that we provide clear, transparent documentation that details every aspect and action taken on a restoration project. You’ll be able to clearly understand the cause and extent of the problem, as well as every step that was taken to perform the restoration.
This comprehensive documentation also serves to demonstrate that the project was done correctly and completely. There’s never any question about what, when or why something took place.
We will come into your home to clean and deodorize your structure and personal property. Our employees will handle your things with due care and a discriminating eye. We know that some things need specialized care and we work with qualified specialists and tradesmen to perform all necessary steps in your restoration project, in the right sequence.
We are prepared to inventory, pack, and remove your personal property from your home. We use a bar-code system to track your inventory from move out to move back. We will clean your contents at our facility and store them until you are ready to move back into your home. We will also store your property in sealed vaults at our climate-controlled, security-monitored warehouse, not a separate storage facility.
Our specialists at ODR are trained in the proper packing and moving techniques as the national moving companies. We also used modern technology to bar-code scan, photograph, and identify every belonging that we remove from your property. Our system creates a complete written inventory of the items that we bring in, complete with pictures.